Shipping policy

Thank you for shopping with us!

Processing Time

All orders are processed within 1–3 business days after being placed. Once your order has been processed, it will be shipped out as soon as possible.

Shipping Time

Estimated delivery time is 7–15 business days depending on your location and shipping carrier. Please note that shipping times may vary due to factors outside our control such as customs processing, carrier delays, or high demand.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can follow your package’s journey to you.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for packages that are delayed or lost due to incorrect shipping information.

Lost or Delayed Packages

If your order has not arrived within 20 business days, please contact our support team so we can assist you.

Contact

If you have any questions about your order or shipping, please contact us at:

infonismoflow@gmail.com